Godex EZPi-1300 User Manual download pdf (Page 30)

3-8. Error Messages

If problems occur that prevent the printer printing normally, the printer will beep as warning, and

error messages will be displayed.

Quickly blinking

Slowly blinking Light is on

LED Message Light

LCD

Message

Display

Ribbon Media

Beep Description Solution

Print Head

is opened

both lights

are on

4 beeps

twice

Thermal

Print Head

is not firmly

closed.

Re-open the

Thermal Print Head

and make sure it is

closed tightly.

Entering

the

Cooling

Process

blinking

simultaneously

Thermal

Print Head

temperatur

e high.

Printer goes back to

standby mode after

cooling.

Ribbon not

installed,

and printer

shows error

message.

Make sure the

printer is in the

Direct Thermal

mode.

Out of

ribbon or

check

ribbon

sensor

3 beeps

twice

Ribbons

used up or

ribbon

supply

shaft not

moving.

Replace with new

ribbon roll.

Unable to

detect

paper.

Make sure the

movable sensor

mark is at the

correct position, if

the sensor is still

unable to detect

paper, and then go

through Auto

Sensing again.

Out of

media or

check

media gap

sensor

1 beep

twice

Label used

up.

Replace with new

label roll.

Check

paper

setting

1 beep

twice

Paper jam.

Possible causes:

card tags, paper

falling into the gap

behind the platen

roller, can’t find

label gap/black

mark, black mark

paper out. Please

adjust according to

actual usage.

CF Card

not found

blinking

simultaneously

2 beeps

twice

CF Card is

not

formatted.

Please follow the

instruction on

Chapter 4-5 to

format the CF Card.

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Godex EZPi-1300 User Manual Page 30

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